Do you need more than just traditional technical support? ExceleTel has been at the forefront of computer telephony integration and software development for well over 15 years. Our experience in the CTI development tools business with TeleTools has exposed us to a very wide range of telephony software, telephony platforms and devices, and perhaps most importantly, the wide and sometimes very frustrating range of telephony issues that you too may experience. Add on our knowledge and experience with VoIP and we can help bring creative and effective telephony solutions to bear on your communications needs.

We know that developing, implementing, and/or troubleshooting computer telephony solutions can be a time-consuming and frustrating experience. If you need help with things like computer telephony systems design, research on specific CTI hardware, software, or functionality, or just want us on your team for ad-hoc queries, then our Consulting Services can help.

ExceleTel Consulting Services can also save you time and money by reducing your learning curve and by taking some of the workload off your shoulders. With our extensive experience in computer telephony integration and VoIP, we can help you implement custom computer telephony solutions based on the telephony infrastructures of today and tomorrow. From tutoring on CTI functions, creating custom example code, helping track down elusive issues, to researching device specific functions of your telephony system or device, ExceleTel consultants can supplement your existing staff with the additional experience and knowledge you need to be more effective.

For additional information please contact us at +1(919)233-2232 or [etConsulting (at) exceletel.com].

Please note that our professional services are provided on a best effort basis. As you might imagine, because of the factors that may be beyond our control, we can not guaranty resolution to issues involving 3rd party products.

When ordering this service item please provide a brief description of your project in the text area above the Add to Bag button. Note that for ease of entering and editing text, you may expand the size of the text area (in some browsers) by dragging the lower right-hand corner.

If you are looking to build a complete project and need programming expertise, then our Development Services may be what you are looking for. Click the link for more information.