ExceleTel has worked closely with Ellucian to help integrate the Hi-Phone Lite with SmartCall. When used with a compatible version of SmartCall the Hi-Phone Lite is a very cost effective replacement for the manufacturer discontinued Teletone T-311.

Ordering the Hi-Phone Lite for SmartCall from this page will ensure that the device is configured to Ellucian validated specifications.

Please consult with Ellucian to determine if your version of SmartCall requires an upgrade or patch for compatibility with the Hi-Phone Lite.

The Hi-Phone Desktop Lite is a great low cost, high functionality, TAPI device. It's open architecture gives developers, system integrators, and OEMs the flexibility to develop a wide range of application solutions to suit different markets.

ExceleTel and Way2Call have a long history of close cooperation. We have been working together for nearly a decade to continually advance the Hi-Phone as the premier TAPI desktop CTI device. This long relationship, extensive technical experience, and world-wide deployment has allowed ExceleTel to establish and maintain our industry leading position for Hi-Phone telephony application development tools, Hi-Phone technical assistance, and Hi-Phone distribution.

Please consider ExceleTel as the source for all your Hi-Phone needs.

The Hi-Phone Lite's small footprint, external form factor, and Plug & Play (PnP) capabilities make it easy to deploy.

The Hi-Phone product line consists of several models and can support a wide variety of applications. For an overview of the differences please review the product line comparison table.

A quality low cost product for

• Startup / proof-of-concept low budget projects
• Projects that needs large quantity low cost devices
• Projects that needs the quality but does not require advanced telephony features

Hi-Phone Desktop Lite Highlights

• DSP based device
• USB bus powered
• Standard 3.5 mm PC headset connectors
• Compact dimensions
• Self-Powering a local telephone for Voice & DTMF functions (no Ringing SLIC)
• Separate Recording and Playback volume control and boost for Headset / Local Phone / Line
• Distinctive DTMF source detection (Local Phone / Line)
• Upgradeable firmware

Technical Specifications

General

Operating system:

Windows 8.1 / 8 / 7
Windows Server 2012 R2 / 2012 / 2008 R2 / 2008
32bit and 64bit
Host Interface:
USB 2.0 (Full speed)
Telephone Line Interface:
Trunk Type: 2-wire analog
Connectors:
One RJ11 for external (loop start) phone lines, One RJ11 for local phone support
Network interface:
PSTN: Loop Start Analog
Peripheral Interfaces:
Two 3.5mm jack In/Out (PC style)
Note: If using Plantronics H or P-series corded headsets the 28959-01 Quick Disconnect Cable is required.
LEDs:
Power, Line, headset/phone
Power supply:
USB bus powered
Environment:
Operating Temperature: 10 ° to 40 ° C
Storage Temperature: 5 ° to 55 ° C,
15% - 80% relative humidity, non-condensing

Features

Supports TAPI 2.1

Direct sound support

Local Phone set:
Handset on/off hook detection
DTMF detection
Hook flash detection
Audio streaming

Telephone Line:

Line on/off hook detection

Distinctive ringing detection
Loop current drop detection

Hook flash generation

Caller ID detection (FSK, DTMF)

Caller ID on Call waiting (CIDCW) detection

Headset:

Plug in/out detection

Audio:

PCM 16 bit 8Khz

Full Duplex

Echo suppression

Echo cancellation

AGC

Mixer of 3 audio sources (For conferencing)

Separate channel volume control

Call progress detection:
SIT (Special Information Tone detection)
Dial tone, Ring back, busy, reorder, voice, connected, silence and fax.

Application examples:

• Attended desktop PSTN (POTS) telephony
• Power dialing
• Call logging / recording
• Telemarketing
• Computer Aided Telephone Interviewing (CATI)
• Screen pop / CallerID (including CWCID)
• Full-duplex Wave record and playback on- and off-line
• Industrial facility and equipment monitoring
• E-commerce solutions with vocal human interaction
• IVR
• Voice mail
• Auto-attendant
• Broadcast voice message delivery / Unified Messaging
• Voice alert
• Automatic appointment reminders
• Replacement for Teltone T-311 Telephone Access Unit
• and many more