The Hi-Phone Desktop Pro is a professional grade voice telephony device. It's extensive functionality and open architecture gives developers, system integrators, and OEMs the flexibility to develop a wide range of application solutions to suit different markets.

With ExceleTel TeleTools, integrating the Hi-Phone with your application is fast and easy.

ExceleTel and Way2Call have a long history of close cooperation. We have been working together for nearly a decade to continually advance the Hi-Phone as the premier TAPI desktop CTI device. This long relationship, extensive technical experience, and world-wide deployment has allowed ExceleTel to establish and maintain our industry leading position for Hi-Phone telephony application development tools, Hi-Phone technical assistance, and Hi-Phone distribution.

Please consider ExceleTel as the source for all your Hi-Phone needs.

The Hi-Phone product line consists of several models and can support a wide variety of applications. For an overview of the differences please review the product line comparison table.

The Hi-Phone Desktop Pro's small footprint, external form factor, and Plug & Play (PnP) capabilities make it easy to deploy.

A high quality, cost effective product for

• Projects requiring professional / enhanced telephony features

Hi-Phone Desktop Pro Highlights

• DSP based device
• Bi Powering options: USB Bus Powered or AC Power Adapter
• Professional 4P4C modular headset connector
• Extra 2.5mm Parallel Headset Port
• Compact form factor
• Enhanced Featured Ringing SLIC (Subscriber Line Interface Circuit) at local telephone port for Powering, Ringing, CID generation, Voice and DTMF functions
• Assignable Thumbwheel Digital Control (Headset Volume)
• On-Hook Line Audio Recording (line-tap)
• Custom stand alone operation
• Upgradeable firmware

Technical Specifications

General

Operating system:

Windows 8.1 / 8 / 7
Windows Server 2012 R2 / 2012 / 2008 R2 / 2008
32bit and 64bit
Host Interface:
USB 2.0 (Full speed)
Telephone Line Interface:
Trunk Type: 2-wire analog
Connectors:
One RJ11 for external (loop start) phone lines, One RJ11 for local phone support
Network interface:
PSTN: Loop Start Analog
Headset Interfaces:
Headset 1: One professional 4P4C modular headset connector
Headset 2: One 2.5mm jack for common headset
LEDs:
Power, local phone ringing, handset off hook, Line off hook, Mute, Headset plug in Indicator
Power supply:
7.5V DC from external power adapter
- or -
USB bus powered
Environment:
Operating Temperature: 10 ° to 40 ° C
Storage Temperature: 5 ° to 55 ° C,
15% - 80% relative humidity, non-condensing

Features

Supports TAPI 2.1

Direct sound support

Local Phone set:

Handset on/off hook detection

DTMF detection

Hook flash detection

Audio streaming

DTMF generation
Ring generation

Visual message waiting generation

Caller ID and Caller ID on call waiting (CIDCW) generation

Telephone Line:

Line on/off hook detection

Ring detection

Distinctive ringing detection
Loop current drop detection

Hook flash generation

Caller ID detection (FSK, DTMF)

Caller ID on Call waiting (CIDCW) detection

On hook audio in streaming (wiretapping)

Parallel phone on/off hook detection (Phone which is not attached to the device)

Parallel phone DTMF detection (Phone which is not attached to the device)

Headset:

Plug in/out detection

Thumb analog volume control

Audio:

PCM 16 bit 8Khz

Full Duplex

Echo suppression

Echo cancellation

AGC

Mixer of 3 audio sources (For conferencing)

Separate channel volume control

Call progress detection:
SIT (Special Information Tone detection)
Dial tone, Ring back, busy, reorder, voice, connected, silence and fax.

Application examples:

• Line-tap call detail logging
• Line-tap call audio recording
• Attended desktop PSTN (POTS) telephony
• Power dialing
• Call logging / recording
• Telemarketing
• Computer Aided Telephone Interviewing (CATI)
• Screen pop / CallerID (including CWCID)
• Full-duplex Wave record and playback on- and off-line
• Industrial facility and equipment monitoring
• E-commerce solutions with vocal human interaction
• IVR
• Voice mail
• Auto-attendant
• Broadcast voice message delivery / Unified Messaging
• Voice alert
• Automatic appointment reminders
• Replacement for Teltone T-311 Telephone Access Unit
• and many more