Computer Telephony - CTI, VoIP, TAPI, SIP, WebRTC

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Hi-Phone Maestro - Power Dialer Edition

Store/Telephony Products/Analog

Product Details

OUT OF STOCK -- Please contact us about alternative solutions.

The Hi-Phone Maestro is a professional grade multi-line voice telephony device. It's extensive functionality and open architecture gives developers, system integrators, and OEMs the flexibility to develop a wide range of application solutions to suit different markets.

With ExceleTel TeleTools, integrating the Hi-Phone with your application is fast and easy.

ExceleTel and Way2call have a long history of close cooperation. We have been working together for nearly a decade to continually advance the Hi-Phone as the premier TAPI desktop CTI device. This long relationship, extensive technical experience, and world-wide deployment has allowed ExceleTel to establish and maintain our industry leading position for Hi-Phone telephony application development tools, Hi-Phone technical assistance, and Hi-Phone distribution.

Please consider ExceleTel as the source for all your Hi-Phone needs.

The Hi-Phone product line consists of several models and can support a wide variety of applications. For an overview of the differences please review the product line comparison table.

The Hi-Phone Maestro has 3 model versions:

Interactive Voice Response (IVR)

4 FXO lines
Simultaneous full-duplex audio streaming and DTMF detection between each of the FXO lines and the PC (allows unattended automated multi-line IVR type functionality)
SRP $499

Power Dialer (PWD)

Supports all capabilities of IVR model
- 4 FXO lines
- Simultaneous full-duplex audio streaming and DTMF detection between each of the FXO lines and the PC (allows unattended automated multi-line IVR type functionality)
Full-duplex audio streaming between the handset or headset to one of the four FXO lines at a time (allows human attended power dialer functionality)
Audio streaming from the handset or headset to the PC and vice versa
SRP $599

Power Conference (PWC)

Supports all capabilities of Power Dialer model
- 4 FXO lines
- Simultaneous full-duplex audio streaming and DTMF detection between each of the FXO lines and the PC (allows unattended automated multi-line IVR type functionality)
- Full-duplex audio streaming between the handset or headset to one of the four FXO lines at a time (allows human attended power dialer functionality)
- Audio streaming from the handset or headset to the PC and vice versa
Full-duplex audio streaming between the handset or headset to one or more of the four FXO lines at a time (adds human attended multi-party conferencing functionality)
Full-duplex audio streaming between the FXO lines (adds unattended automated conferencing between FXO lines - up to 2 simultaneous conferences)
This model enables audio conference between any of the input channels (Lines, handset, headset and PC).
SRP $699

The Hi-Phone Maestro's small footprint, external stackable form factor, and Plug & Play (PnP) capabilities make it easy to deploy.

A high quality, cost effective product for

Projects requiring professional / enhanced telephony features
Both automated and attended multi-line applications (including conferencing)

Hi-Phone Maestro Highlights

Cost effective
DSP based device
Voice processing
Up to 4 analog lines with simultaneous calls
Multiple devices (stackable) can be connected to a single PC
Bi Powering options: USB Bus Powered or AC Power Adapter
Full duplex audio
CallerID detection and generation (FSK and DTMF)
DTMF detection and generation
Echo cancelation
Call progress detection (US and International)
Professional headset connectors (RJ12)
Standard 3.5 mm PC headset (microphone and speaker) jacks
Assignable thumbwheel digital volume control (programmable)
Compact form factor
Enhanced Featured Ringing SLIC (Subscriber Line Interface Circuit) at local telephone port for Powering, Ringing, CID generation, Voice and DTMF functions
On-Hook Line Audio Recording (line-tap)
Custom stand alone operation
Upgradeable firmware

Hi-Phone Maestro Quick Reference Guide (pdf)

Technical Specifications

General

Operating systems:

Windows 8.1 / 8 / 7
Windows Server 2012 R2 / 2012 / 2008 R2 / 2008
32bit and 64bit

Host Interface:

USB 2.0 (Full speed, High speed)

Telephone Line Interface:

Trunk Type: 2-wire analog

Connectors:

Four RJ11 for external (loop start) phone lines, One RJ11 for local phone support

Network interface:

PSTN: Loop Start Analog

Peripheral Interfaces:

One RJ12 jack for professional headset
Two 3.5mm jack In/Out (PC style)

LED’s:

Power, suspend, headset, handset, Line1, Line2, Line3, Line4

Power supply:

7.5V DC from external power adapter

USB bus powered

Environment:

Operating Temperature: 10 ° to 40 ° C

Storage Temperature: 5 ° to 55 ° C,

15% - 80% relative humidity, non-condensing

Features

Supports TAPI 2.1

Direct sound support

Local Phone set:

Handset on/off hook detection

DTMF detection

Hook flash detection

Audio streaming

DTMF generation
Ring generation

Visual message waiting generation

Caller ID and Caller ID on call waiting (CIDCW) generation

Telephone Line:

Line on/off hook detection

DTMF detection

Ring detection

Distinctive ringing detection
Loop current drop detection

Hook flash generation

Caller ID detection (FSK, DTMF)

Caller ID on Call waiting (CIDCW) detection

On hook audio in streaming (wiretapping)

Parallel phone on/off hook detection (Phone which is not attached to the device)

Parallel phone DTMF detection (Phone which is not attached to the device)

Headset:

Plug in/out detection

Thumbwheel digital volume control

Audio:

PCM 16 bit 8Khz

Full Duplex

Echo suppression

Echo cancellation

AGC

Mixer of 3 audio sources (For conferencing)

Separate channel volume control

Call progress detection:
SIT (Special Information Tone detection)
Dial tone, Ring back, busy, reorder, voice, connected, silence and fax.

Application examples:

Line-tap call detail logging
Line-tap call audio recording
Attended desktop PSTN (POTS) telephony
Power dialing
Call logging / recording
Telemarketing
Computer Aided Telephone Interviewing (CATI)
Screen pop / CallerID (including CWCID)
Full-duplex Wave record and playback on- and off-line
Industrial facility and equipment monitoring
E-commerce solutions with vocal human interaction
IVR
Voice mail
Auto-attendant
Broadcast voice message delivery / Unified Messaging
Voice alert
Automatic appointment reminders
Replacement for Teltone T-311 Telephone Access Unit
and many more

Contact ExceleTel

+1 (919) 233-2232

sales@exceletel.com